Part+7+-+Maintaining+and+Supporting+Technology

=PART 7 - Maintaining & Supporting Your Technology =


 * A. Technology Oversight Committee**

Warranty || Full five-year warranty for SMART board upon registration || Additional technical support provided by district’s tech departments Access SMART tutorial using on-screen Help Menu Access SMART’s education solutions website ([|www.education.smarttach.com]) for more than 2,500 free lesson activities and other resources correlated to state standards ||
 * ** B. Maintenance Services & Maintenance Plans ** ||
 * ^  || Durability || SMART board has a low-maintenance surface made of hard coated polyester that is tear-proof and extremely durable and can be cleaned with standard whiteboard cleaner. The surface resists scratches, abrasion, and chemicals. ||
 * ** C. Inventory control issues, such as maintenance and replacement cycle ** || Maintenance || Light bulbs need to be replaced after 3,000 hours of use. Average bulb will last for three years. Replacement bulbs are approximately $400. ||
 * ^  || Replacement Parts || If pen-tray tools are lost, the interactive whiteboard is still fully functional, the pens are easily replaced (approximately $35 a set) ||
 * ** D. Maintaining and upgrading software and hardware ** || Upgrades || Access free software upgrades for life- available to anyone using the SMART board ||
 * ** E. Resolving Technology Issues ** || Support Services || Access free technical support from SMART Technologies by phone or online
 * ^  || Technology Help Desk ||  Technology Department provides integrated information technology support for the entire district’s staff and students via phone or e-mail.

Document for resolving technology issues: [|Technology Trouble Tracker.doc] ||

Some of the information on this page was taken from SMART technologies website. To see more information on these topics click the link below. []